Contact Crested Poultry
Thank you for your interest in Crested Poultry. Clear communication and customer trust are an important part of how we operate. If you have questions about our poultry, availability, or general processes, we’re here to help.
As a working heritage poultry farm, we believe customers should always have access to accurate information and knowledgeable support.
How to Get in Touch
Please use the contact form below to reach our team. We review all inquiries carefully and respond during regular business hours.
To help us assist you efficiently, please include:
- Your full name
- The type of poultry you’re inquiring about
- Your order number (if applicable)
- A brief description of your question
Frequently Asked Questions
How long does shipping take?
Shipping times depend on your location and the shipping method selected. Nationwide standard shipping typically takes 4–5 business days. We also offer express shipping, which usually delivers within 2–3 business days.
As a professional heritage poultry farm, we schedule shipments carefully to ensure poultry travel safely and arrive in healthy condition.
Will I receive tracking information?
Yes. Once your order has shipped, you will receive tracking details via email. This allows you to monitor your shipment from departure to delivery and plan accordingly.
How are juvenile birds shipped?
Juvenile birds are shipped using secure, poultry-safe packaging designed to minimize stress during transit. Packaging is prepared based on bird age, size, weather conditions, and travel distance.
As a responsible heritage poultry farm, we follow handling and shipping practices that prioritize bird welfare and safe arrival.
Are the photos shown the exact birds I will receive?
Yes. The birds shown in our listings are the actual birds available, not stock images. What you see is what you receive, allowing customers to make informed decisions with confidence.
Do you ship internationally?
Yes, we do offer international shipping. International orders typically take 8–14 days, depending on destination, customs processing, and logistics. Please note that unforeseen delays may occur due to customs clearance or transportation factors beyond our control.
As an experienced heritage poultry farm, we work closely with logistics providers to ensure proper documentation and careful handling for international shipments.
Do you offer an arrival guarantee?
Yes. All orders are covered by our 100% Arrival Guarantee. If an issue occurs during transit, please contact us promptly so our team can assist and resolve the situation professionally.
What experience level is required to purchase poultry?
Our poultry is suitable for a wide range of experience levels, from first-time backyard keepers to established breeders. We’re happy to answer questions and provide general guidance to help ensure a smooth transition for your birds.
Are your birds raised ethically?
Yes. Ethical care and responsible breeding are core to our operation. As a trusted heritage poultry farm, we prioritize proper nutrition, clean environments, natural growth cycles, and humane handling at every stage.
Can I contact you with additional questions?
Absolutely. If your question is not listed here, please use our contact form to reach out. We aim to respond within 24–48 business hours, excluding peak shipping periods. At Crested heritage poultry Farm your satisfaction is our top priority.
